Breakages & Delays
The client will be financially responsible and charged accordingly for any breakages, loss or theft of our equipment by themselves or attendees at their function.
Equipment
A meeting between yourself and KDJ Caterers within 3 weeks of the event would need to be arranged to finalise any special requirements. Failure to return equipment to KDJ Catering within the next 5 working days will result in full replacement value being charged to the client. Alternatively, all equipment must be accounted for and available for pick up from a pre-arranged collection point and time/date. We reserve the right to charge for any equipment not at hand, for collection and additional staff costs in the event that our staff member has to go in search of equipment.
Pricing Policy
Unless otherwise specified, all prices are GST exclusive.
Prices are based on current costs and are subject to change without notice to meet any market increases which may occur.
Health & Safety
Health and Safety Regulations state that food may only be kept out for a maximum of two hours.
From this point, the food is considered leftovers and may be utilized by the bill payer or alternatively KDJ Caterers will discard of it according to Health Regulations.
Adequate and safe power supply if required must be provided and is the signee’s responsibility to make sure leads have been tested.
Staff
The serviced buffet or plated price includes food service staff for 1 hour without dessert and 1.5 hours with dessert.
We have bar staff available between $30.00 – $45.00 per hour, per staff member required.
A Chef for cocktail/Canapés only functions is $30 per hour. There is a minimum charge of 3 hours per person.
Our staff can set your tables with linen, cutlery, crockery, glassware for an extra charge if required. This is at $38.00 per hour per staff member for a minimum of 2 hours.
Bookings
A booking form and checklist will be supplied by KDJ Caterers. These forms must be filled in and returned with any changes to your event. Your booking will be confirmed upon signed receipt of the completed, booking forms.
Once booking confirmation has been confirmed this means that you have accepted the terms and conditions as set by KDJ Caterers.
Number & Contracts for the day
The numbers expected to attend the event must be advised in writing by 12.00pm at least 7 days prior to the event date. This number will constitute the minimum charge. A detailed run sheet / time line, must be sent in writing (by email) to confirm timings of all requirements for kdj Caterers for the day. Our office is happy to help with this. A contact name and phone number for the day must be given. (Not an office phone that will be closed at the time of the event)
Commencement
We accept no responsibility for delivery delays outside of our control i.e. road blocks, extreme weather conditions. Every effort is made to serve meals at the set time. Where there is a delay outside of our control i.e. lengthy speech or time delays of any kind; staff charges will apply of $25.00 per staff member for the duration of the delays.
Deposit
To secure your booking 50% of the estimated function cost may be required 8 working days prior to the function date. If this does not occur, KDJ Caterers reserves the right to cancel the booking.
Final Payment
An invoice for balance owed will be sent within 48 hours after the function/event. Balance of payment is due within 7 days of receiving this invoice. Eftpos and credit card facilities are available. There will be a 5% surcharge for payment by credit card.
Late Payment
An additional 24% of the final invoice value will be charged for every 7 days payment is delayed (From the function date and calculated daily). As a result of failure to pay, you agree to pay the Company’s debt collection agency costs and/or costs and expenses for solicitor.
Cancellations
Cancellations must be made 8 days or more prior to function date. For cancellations within 8 days of function date, you will be charged in full. All cancellations or changes must be received in writing (e-mail).
Travel Expences
A travel fee of $0.75 Per kilometre will apply to all off site catering outside of the city limits.
Hireage
A visit to your venue will be required to ascertain what equipment hireage and setup is needed for your function. Hireage costs are approximate and will be added to your final invoice.
Kitchen
We require an adequate kitchen, marquee, or food preparation area with running water and power. This will be discussed when we view your venue.